We ask that you try the BlanQuil for 10-14 days before submitting a return request. This will allow your body and sleep patterns to adjust to the blanket. You will then experience the maximum benefits that BlanQuil can provide.
BlanQuil Lite Policy: Due the delicate nature of high wool content Blanquil Lite Wool Blanket, all returns must be in their original, sealed packaging in order to qualify for refund.
Returns Policy: We have a 60 day return policy and the products must be sent back in their original packaging. We cannot accept returned blankets that are damaged or have extreme signs of use.
Customers are responsible for all return shipping costs. We understand that shipping an item with considerable weight can be expensive! To help alleviate the expense and simplify the process, we can provide a printable return label for you. This allows us and you to track the package back to the return facility and get you refunded as quickly as possible.
Once the item is received and inspected for obvious signs of use, your refund will be processed within 5-7 business days. If you use our prepaid return label, we will deduct that amount from your refund.
If you prefer to ship the item yourself, we will need the tracking information and order number prior to delivery to our returns facility.
All return requests must be submitted via email to our Customer Care Team at firstname.lastname@example.org
Please be sure to include the following to initiate a return: Order number, name and reason for return.
If your item has a manufacturing defect or is damaged, please let us know within 30 days of receiving it and we will process an exchange.